LOGICALL CONFIGURATOR
The Configurator application is like a 'control panel' that allows any Logicall application to be easily configured . Configurator acts as a control panel and enables the system administrator to manage, monitor, review and make changes to Applications simply and quickly via a PC. All changes can be made immediately with no disruption to the day to day business.
A top level application, Configurator allows users with Administrator privileges to configure Sites, Users and make changes to specific features and functionality for any of the Logicall Applications purchased and installed. Speech files (.wav) can be uploaded, downloaded and listened to, and changes can also be made and saved, all using Logicall Configurator.
KEY FEATURES
Logicall Configurator is available free of charge with all licensed Logicall Applications.
EASY IN-HOUSE MANAGEMENT
Configurator comes with a very easy to use GUI, allowing changes to be made at any time, with no system downtime.
Most of the features and functionality for all of the Logicall Applications can be configured using the Logicall Configurator GUI.
The GUI can be used to set up the site information for all Logicall Applications. Essential information and current version details for every Application installed can be easily viewed. And User information, such as name, password and status levels can also be set.
INTEGRATION & COMPATIBILITY
Logicall Configurator can be fully integrated with all leading telephony systems allowing seamless movement from self-service to assisted, live agents without loss of context.WANT TO SEE AND HEAR CONFIGURATOR WORKING?
For a demonstration of Logicall Configurator or any of our Logicall Applications, call us direct on +44 (0) 1909 774477, or send us your request using the link right here more information, please.For other ways to get in touch, visit our Contact Us page.
POPULAR SELF-SERVICE APPLICATIONS
- Payments by Debit/Credit Cards
- RingBack - Queue Buster Application
- Speak2Dial - Name Dialler
- FeedBack - Post Call Survey
- Identifier - ID callers in seconds
- V-Forms - form filler Application
- Minder - instantly record calls
- WallBoard - real-time visual display
- Scheduler - automated bookings
- Locator - route calls to local sites
- Conferencing - secure conferencing
- Announcer - extends messaging
logicall assurance
For a complete self-service speech solution, check out our fantastic Logicall Assurance.
Logicall Assurance includes everything you need to get up and running. Delivered to you quickly and all for an affordable fixed monthly fee - so there's no big expensive layout of money, and absolutely no interest charges.
And yes everything you need included ... IVR, Speech Applications, a Pro-Active Monitoring Tool, Installation, Training, Consultancy and Licensing. You'll even benefit from Free Upgrades and much more.
Everything ... including all the technical help and advice you'll need.
And with our expert Support and Maintenance package included, we'll help you to keep running and running and running...