LOGICALL PAYMENTS

FOR QUICK, SECURE CARD TRANSACTIONS


Logicall Payments enables businesses to offer customers a quick, convenient and secure way to pay bills, settle accounts, pay for purchases, services and other transactions by credit and debit card.

Logicall Payments is PCI compliant and offers great benefits to businesses where calls to pay by credit / debit card are high volume, routine transactions.


Rapid ROI. Superior Customer Service.

Logicall Payments processes calls quickly without the need for live Agents, significantly reducing operational costs, increasing savings and profit for your business, whilst offering your customers a far more superior service that is conveniently available to them 24 hours a day, with no queuing or wait time.


KEY FEATURES and benefits



  • Reduce Abandoned Call Rates
  • Removes Queuing / Wait Time
  • Handle Calls Without Agent Intervention
  • Data Collected by Speech or DTMF
  • Option to Transfer Problem Accounts to Agents
  • Accredited with Major Merchant Services Providers
  • Secure, Protected Transactions
  • PCI Compliant
  • 24 / 7 Service Availability
  • Quick Return on Investment
  • Improve Service Levels
  • Reduced Operational Costs
Most of our Logicall Payments clients achieve a very quick return on their investment. Particularly those businesses that have a high number of callers making payments of small denominations (for example 10,000 callers paying £10:00) achieve a very rapid return on investment by freeing Agents from those calls to handle more profitable, complex or problem account calls.

Some of our clients have seen a Return On their Investment (ROI) within just 1 month.


Secured and Confirmed Transactions


Logicall Payments utilises natural speech to interact and guide callers through the process. All payment transactions made are fully automated and protected. Information collected from callers can be in the form of speech, DTMF or a combination of both. For further enhanced security, Voice Biometrics can be incorporated.

Logicall Payments verifies and confirms the transaction to the caller. And as there is no manual handling of card or personal details provided by the caller, the information always remains secure and confidential, and is not accessible to Agents or any members of staff.


FULL MI REPORTING FUNCTIONALITY


Reporting functionality comes as standard. Reports can be viewed as tabular or graphical and can be saved for future reference.


INTEGRATION & COMPATIBILITY

Logicall Payments can be fully integrated with all leading telephony systems allowing seamless movement from self-service to assisted, live agents without loss of context.


WANT TO SEE AND HEAR PAYMENTS WORKING?

For a demonstration of Logicall Payments or any of our Logicall Applications, call us direct on +44 (0) 1909 774477, or send us your request using the link right here more information, please.

For other ways to get in touch, visit our Contact Us page.

POPULAR SELF-SERVICE APPLICATIONS

VOICE BIOMETRICS - OPTIONAL EXTRA


Voice Biometrics enables you to authenticate callers based on the identification of distinctive characteristics of spoken phrases.

As with fingerprints, every individual can be identified by the unique and distinctive characteristics of their voice and speaking pattern.

Voice Biometrics can dramatically improve verification and authentication.

Voice Biometrics can be incorporated with Logicall Identifier to enable accurate verification of Caller Identification.


LOGICALL ASSURANCE


For a complete self-service speech solution, check out our fantastic Logicall Assurance.

Logicall Assurance includes everything you need to get up and running. Delivered to you quickly and all for an affordable fixed monthly fee - so there's no big expensive layout of money, and absolutely no interest charges.

And yes everything you need included ... IVR, Speech Applications, a Pro-Active Monitoring Tool, Installation, Training, Consultancy and Licensing. You'll even benefit from Free Upgrades and much more.

Everything ... including all the technical help and advice you'll need.

And with our expert Support and Maintenance package included, we'll help you to keep running and running and running...