AUTOMATED APPOINTMENTS, BOOKINGS & RESERVATIONS

Logicall Scheduler is an automated appointment, booking and reservation Application that utilises natural speech technology for the very best caller experience and natural interaction.

Scheduler is simple to use, guiding your callers along the way and providing a highly efficient, professional yet friendly interaction. Scheduler can answer callers with your personalised greeting and salutation, and prompts callers to speak their request. Scheduler then immediately actions the request.

Calls can be processed without the involvement of any staff resource and the Application can automatically update diaries or calendars in real-time. It’s quick, simple and easy to use. Saving time and money for both the organisation and callers.

KEY FEATURES AND BENEFITS

Scheduler affords organisations the ability to provide service to customers 24 hours a day, 7 days a week with the ability to make, check or request emergency appointments and bookings, without incurring additional staffing costs. Additionally," no-shows" can be significantly reduced, increasing utilisation by enabling customers to make cancellations, 24 hours a day, 7 days a week.

FULL MI REPORTING FUNCTIONALITY

Reporting functionality comes as standard. Reports can be viewed as tabular or graphical and can be saved for future reference.

INTEGRATION & COMPATIBILITY

Logicall Scheduler can be fully integrated with all leading telephony systems allowing seamless movement from self-service to assisted, live agents without loss of context.

WANT TO SEE AND HEAR Scheduler WORKING?

For a demonstration of Logicall Scheduler or any of our Logicall Applications, call us direct on +44 (0) 1909 774477, or send us your request using the link right here more information, please.

For other ways to get in touch, visit our Contact Us page.