LOGICALL speak2dial

YOUR VIRTUAL OPERATOR. FRESH, POLITE & CONSISTENT 24/7

Our Name Dialler application enables you to route callers to the person or department they wish to talk to by simply speaking their name.

Speak2Dial reduces call queuing and queue times, eliminates the need for dedicated operators or receptionists reducing costs and improving productivity.

Speak2Dial engages with callers in a natural, interactive conversation, and connects them to their chosen destination with the minimum of fuss, and manpower. And where the person is not available callers can opt to leave a voice message (if available) or to be connected to someone else.

Speak2Dial has been developed using the most advanced speech technology available to ensure the highest caller to directory accuracy, regardless of caller accents.

EASY SET-UP AND MANAGEMENT

Easily Manage Ambiguous, Uncommon Names
Record And Upload Names, Greetings, Messages & Announcements
Make Changes Easily With No System Downtime

Using Speak2Dial's integral GUI, its easy to set up personnel names, departments and extension in the Directory and then add to, delete and edit, at a later time, with no system downtime.

Ambiguous, uncommon and hard to pronounce names are managed by Speak2Dial for you to ensure optimum accuracy.

Speak2Dial also comes with a Telephone User Interface (TUI) enabling recording and management of speech files for names and greetings, messages and announcements. Speech files can be easily upload from your desktop using the Graphical User Interface (GUI).

FULL MI REPORTING FUNCTIONALITY

Reporting functionality comes as standard. Reports can be viewed as tabular or graphical and can be saved for future reference.

INTEGRATION & COMPATIBILITY

LogicallSpeak2Dial is IVR platform independent and has been fully tested to work with and can be fully integrated with all leading telephony systems.

Speak2Dial is also available pre-loaded on our Logicall IVR system.

WANT TO SEE AND HEAR SPEAK2DIAL WORKING?

For a demonstration of Logicall Speak2Dial or any of our Logicall Applications, call us direct on +44 (0) 1909 774477, or send us your request using the link right here more information, please.

For other ways to get in touch, visit our Contact Us page.

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LOGICALL ASSURANCE

For a complete self-service speech solution, check out our fantastic Logicall Assurance.

Logicall Assurance includes everything you need to get up and running. Delivered to you quickly and all for an affordable fixed monthly fee - so there's no big expensive layout of money, and absolutely no interest charges.

And yes everything you need included ... IVR, Speech Applications, a Pro-Active Monitoring Tool, Installation, Training, Consultancy and Licensing. You'll even benefit from Free Upgrades and much more.

Everything ... including all the technical help and advice you'll need.

And with our expert Support and Maintenance package included, we'll help you to keep running and running and running...