LOGICALL WALLBOARD

VISUAL, REAL-TIME call INFORMATION

Logicall WallBoard is an invaluable tool for displaying real-time call information and displaying it to individual Agents, Supervisors or to your entire Contact Centre.

KEY FEATURES AND BENEFITS

Multimedia Activities
Threshold Alerting
Caller Information

Call Volume
Agent Activities
Agent Performance

From statistical information such as Call Volume, Agent Activities and Performance, Multimedia Activities, Threshold Alerting, to displaying caller information captured within a self-service call to an Agent when a call is transferred.

CUSTOMISATION

Logicall WallBoard is fully customisable allowing you to choose what information you display and who to, including

Number of Fields
Field Names
Colours
Value Thresholds

INTEGRATION & COMPATIBILITY

Logicall WallBoard is compatible and can be fully integrated with the current suite of Logicall Applications and can be used with any custom built applications developed by Maximum.

WANT TO SEE it WORKING?

For a demonstration of Logicall WallBoard or any of our Logicall Applications, call us direct on +44 (0) 1909 774477, or send us your request using the link right here more information, please.

For other ways to get in touch, visit our Contact Us page.

POPULAR SELF-SERVICE APPLICATIONS

Payments by Debit/Credit Cards
Speak2Dial - Name Dialler
FeedBack - Post Call Survey
Identifier - ID callers in seconds
V-Forms - form filler Application
Minder - instantly record calls
RingBack - Queue Buster Application
Scheduler - automated bookings
Locator - route calls to local sites
Conferencing - secure conferencing
Announcer - extends messaging

LOGICALL ASSURANCE

For a complete self-service speech solution, check out our fantastic Logicall Assurance.

Logicall Assurance includes everything you need to get up and running. Delivered to you quickly and all for an affordable fixed monthly fee - so there's no big expensive layout of money, and absolutely no interest charges.

And yes everything you need included ... IVR, Speech Applications, a Pro-Active Monitoring Tool, Installation, Training, Consultancy and Licensing. You'll even benefit from Free Upgrades and much more.